If you are an experienced Customer Service Representative looking for supportive leadership and a dynamic environment, this is the opportunity for you. Pronto Heating & Air Conditioning has immediate full-time openings for terrific new additions for our customer service team. This position is ideal for someone who is passionate about helping others and seeking long-term employment. We are looking for a hard-working self- starter with a positive, can-do attitude.

About Us:

Pronto Heating & Air Conditioning is a Heating, Ventilation, and Air Conditioning Company located in Edina, MN. Pronto was started by brothers Wade & Greg Sedgwick in 2008. Pronto takes pride in their employees by offering above market pay, paid vacation, health and dental benefits, as well as 401k benefits.

Primary duties include:

• Taking inbound and making outbound calls to customers and prospective customers for service- related information
• Assisting customers with booking appointments and dispatching technicians to calls.
• Pulling permits and scheduling inspections
• Completing rebate paperwork and installation follow up packets and equipment registration
• Various Administrative tasks as assigned
• Schedule is either Sunday - Thursday or Wednesday - Sunday. At least 1 weekend shift is required.

The Ideal Candidate has/is:

• At least 2 years of verifiable Customer Service experience
• Knowledge of the Home Service industry is beneficial but not required
• Call Center experience is preferred but not required
• Bachelor's degree is preferred but not required
• Bi-lingual ability is also a plus!

We would love to have the opportunity to meet you if you are friendly and outgoing, and looking for a great new career!

Background and Drug Screening will be done before an offer is made.