Pronto Heating & Air Conditioning
  • 15-Feb-2018 to 16-Apr-2018 (PST)
  • Customer Service
  • Eden Prairie, MN, USA
  • Full Time

If you are an experienced Customer Service Representative looking for supportive leadership and a dynamic environment, this is the opportunity for you. Pronto Heating & Air Conditioning has immediate full-time openings for terrific new additions for our customer service team. This position is ideal for someone who is passionate about helping others and seeking long-term employment. We are looking for a hard-working self- starter with a positive, can-do attitude.

About Us:

Pronto Heating & Air Conditioning is a Heating, Ventilation, and Air Conditioning Company located in Edina, MN. Pronto was started by brothers Wade & Greg Sedgwick in 2008. Pronto takes pride in their employees by offering above market pay, paid vacation, health and dental benefits, as well as 401k benefits.

Primary duties include:

  • Taking inbound and making outbound calls to customers and prospective customers for service- related information
  • Assisting customers with booking appointments and dispatching technicians to calls.
  • Pulling permits and scheduling inspections
  • Completing rebate paperwork and installation follow up packets and equipment registration
  • Various Administrative tasks as assigned
  • Schedule is either Tuesday Saturday or Sunday Thursday. At least 1 weekend shift is required.

Hours are as follows: 

  • Tuesday 7-4
  • Wednesday 7-4
  • Thursday 7-4
  • Friday 10-7
  • Saturday 3-10

The Ideal Candidate has/is:

  • At least 2 years of verifiable Customer Service experience
  • Knowledge of the Home Service industry is beneficial but not required
  • Call Center experience is preferred but not required
  • Bachelor's degree is preferred but not required
  • Bi-lingual ability is also a plus!

We would love to have the opportunity to meet you if you are friendly and outgoing, and looking for a great new career!

Background and Drug Screening will be done before an offer is made.

Pronto Heating & Air Conditioning
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